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Maintenance Coordinator, Goose Hollow Student Housing

College Housing Northwest

Posted: 3/20/2017
Location: Portland Metro
Closing Date: 4/5/2017
Industry: Management, Nonprofit
Type: Full Time

CHNW is a not-for-profit organization that was started by students to support students in the areas of housing, academic success & personal development. As a community, we accomplish this mission by employing the shared cultural values of competence, collaboration, autonomy & positive impact. This is about innovation, constant evolution and development. Our employment positions are not static, and we fully expect that all staff will be learning, gaining skills and strengthening abilities to move up or out in the quest to make the world a better place.

Job Title: Maintenance Coordinator
Team: Goose Hollow
Supported by: Site Manager, Goose Hollow Student Housing
FLSA: Non-Exempt
Compensation: $37,200-$49,600/annually, and will be determined based off skillset and experience
Hours: 40hrs/week - 1.0FTE

Position Overview

The Maintenance Coordinator is responsible for the smooth operation, facility maintenance, and overall care and safety of Resident buildings. The Maintenance Coordinator also acts as the primary support person for all building maintenance staff, including 2-3 full-time maintenance staff and indirectly supports 2-4 student maintenance staff. This position is spends approximately 50% of the time in supervisory/administrative duties that includes staff support, inventory control, systems logistics and planning, and leadership collaboration. The other 50% is spent completing work orders, working with vendors and attending to emergency maintenance needs.

Essential Job Functions
The information provided below encompasses the functions and capabilities linked with this position.

Duties and Responsibilities

Accountable for the maintenance and proper operations of Resident buildings:
-Reviews work orders and organizes the completion of apartment turns, repairs and maintenance within applicable timeframe
-Plans and schedules work relating to repairs of building, plumbing, electrical, equipment, annual maintenance of units and common elements not associated with large building systems etc.
-Works closely with staff, architects, builders, and vendors to achieve cost beneficial results within budgetary guidelines
-Coordinates and is available for after-hour maintenance-related coverage
-Develops and implements inventory control system(s), as well as preventive maintenance programs and training
-Serves as primary liaison for Fire Marshall inspections and provides prompt response to identified areas for improvement, while ensuring safety and OSHA requirements are followed by vendors and staff
-Assists facilities specialist to ensure proper functioning and maintenance of fire systems (sprinklers, alarms)
-Operates the lock shop and maintains documentation of key distribution

Responsible for providing employee and student support:
-Plans, coordinates and trains all of the maintenance staff at the at the program, whether directly or indirectly
-Direct support of full-time maintenance staff, including supporting goal development and follow-through, professional development, and ensuring employees are meeting collaboration, accountability, and engagement goals.
-Responsible for developing and supporting the Maintenance Student Employee Program
-Assists with property inspections and staff training on building specifics
-Ensures timesheets are completed and approved for all direct staff
-Supports and engages employees in professional development utilizing appropriate and established systems, tools and procedures

Serves in a leadership capacity:
-Strives to provide a supportive environment where students can thrive
-Assists and collaborates with Site Manager and Director of Operations in budget planning and implementation process
-Prioritizes one’s own development and engagement by participating in company training's, activities, and events
-Assists CHNW leadership with the development of procedures, protocols and training manuals
-Represents facilities staff and their concerns in Employee Services and Safety Committee forums
-Serves as the Resident Council liaison regarding Operations and Maintenance issues

Performs additional duties as assigned

Education Requirements:
-You have three - five years of experience in maintenance or construction management
-Two years experience in a supervisory role
-You possess intermediate or advanced knowledge of electrical systems, plumbing, and writing for electrical fixtures and understand what it takes to keep a building running successfully
-Preferably, you have a Bachelor’s degree and a commitment to continuing education and professional development or equivalent certification and experience

Skill Profile
The individual in this position is expected to possess and utilize their:
-Supervisory Abilities: You understand how to lead and supervise a team of diverse people effectively
-Decision-Making Abilities: You make strong decisions that are employee-focused, and have a positive impact on the community
-Professional Skills: You are able to act professionally and manage challenging situations, like conflict, approaching these situations as teachable moments
-Relationship Management Skills: You possess the skills and abilities necessary to build and maintain relationships with necessary stakeholders, both internal and external to the organization and at every level
-Customer Service Skills: You have proven experience delivering exceptional customer service in high stress situations
-Critical Thinking Skills: When something doesn’t work, you are able to either fix the problem or find an effective and efficient work-around.
-Administrative Skills: You have tact and the ability to work with the highest levels in the organization. You are able to remain focused and record appropriate notes and minutes during meetings and events
-Independent Ability: You are self-motivated and require little guidance to tackle your projects
-Linguistic Abilities: You’re able to write, read, speak, and understand English. Additional linguistic knowledge is a plus
-You have the ability to be on-call and have a valid driver's license

Capability Requirements

Majority of work is performed within CHNW properties with some work performed outdoors. Work locations include interior apartments, exterior grounds, building common areas such as hallways, and lounge and reception areas as well as equipment, supplies and recycling areas. Work performed is predominately while standing and moving, with regular exposure to equipment noise. Minimal travel is required, 15% or less; travel is regional in scope requiring travel by driving; a valid driver’s license is required.

This position will be open until Wednesday, April 5th at 11:59PST.

CHNW’s full time employee benefits include medical and dental, Health Flexible Spending Account, 401K match up to 5% of your salary, 15 paid vacation days a year, 9 paid holidays a year which include two floating holidays of your choice, as well as a generous amount of sick time to allow our employees to return to work as their healthy, happy and productive selves.

Application Guidelines/Contact:
To apply for this position, please go directly to our job board,

$37,200-$49,600/annually, and will be determined b

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