Programs Manager

Founded in 1977, Candlelighters For Children With Cancer supports the whole family when a child is diagnosed with cancer. We provide emergency financial assistance to families devastated from the expenses associated with treatment, catered meals for families at Doernbecher and Randall Children’s hospitals, a 24/7 food pantry and a weekly snack cart that runs through the pediatric oncology unit and day clinic at Doernbecher. Outside the hospital we offer monthly family activities, scholarships, bereavement support, educational groups/mental health and wellness workshops, funeral fund assistance and our annual family camp.  Our organization is statewide and at no time is any family charged for any program or service provided by Candlelighters. Candlelighters receives no state, federal or national chapter funding. We rely on the generosity of corporate and individual donors, foundations grants and our fundraising events. ABOUT THE PROGRAMS MANAGER POSITION:Candlelighters provides support for the whole family battling pediatric cancer every step of the way from diagnosis through treatment and beyond. Our organization is statewide and our services are free and at no time is anyone turned away.  Candlelighters programs and services support families in three unique ways: Financial support, Family education/activities support and in-hospital support.  Our goals are to lessen isolation, decrease depression and create community to offer quality of life to every member of the family. The Programs Manager coordinates and administers the Candlelighters For Children With Cancer Programs/Services including planning, leading and staffing the program activities. Candlelighters Programs Manager collaborates with the Candlelighters Bilingual Programs and Volunteer Coordinator and works closely with all staff, volunteers, hospital personnel and families who are in the midst of a childhood cancer journey.  This position reports to the Executive Director.  POSITION RESPONSIBILITIES:Program Planning and Implementation:Develop and implement an annual program plan and accompanying budget that advances the mission of Candlelighters For Children With Cancer.Plan and execute the delivery of Candlelighters For Children With Cancer programs and activities in accordance with the mission, goals, policies and procedures of the organization.Develop goals and objectives to achieve the successful outcome of the programs.Develop and manage an annual program budget to support the programsDevelop and implement a program evaluation framework to assess the strengths of programs and identify areas for improvement.Develop funding proposals for Candlelighters For Children With Cancer programs to ensure the delivery of servicesManage external contractors and volunteers for program developmentOrganize the orientation and training of volunteersSupervises, instructs and provides guidance to volunteers in the performance of their dutiesEstablishes procedures in relation to volunteer activities and areas of responsibilityOversee Program and Volunteer coordinator and oversee/collaborate on the educational workshops and activities for Portland families.Oversee parent-led programming and collaborate with programs and volunteer coordinator.Oversee Candlelighters annual Family Camp, a signature family programming activity that takes place over Labor Day weekend.Collaborate and manage the Programs & Volunteer Coordinator with Family Camp, developing the workshop educational curriculum for the weekend. Outreach prospective workshop leaders.Oversee the scholarship program; manage the volunteer reviewer process.Oversee and manage plans to integrate a specific Latino outreach plan to reach families who have language barriers.Program Partnerships:Develop partnerships to grow Candlelighters programs and reachProspect new potential partnerships to expand Candlelighters programsTrack key metrics and write reports for funders and other key stakeholdersEngage Program and Volunteer Coordinator and volunteers for appropriate program activities Other responsibilities:Manage the case management system, ensuring accurate data collection and tracking information.In partnership with the Events Manager supervise Programs and Volunteer coordinator.Candlelighters employees support other duties as needed. MINIMUM QUALIFICATIONS AND REQUIREMENTS:This position is part of a small, dedicated team working in a fast-paced environment. The ideal candidate is a self-starter and creative problem solver that also thrives in a work setting where everyone pitches in to get the job done. The Programs Manager works a standard workweek but may be required to work some evenings and weekends.Bachelor’s degree (BSW) or higher in a related subject; MSW preferredBackground in social work or health preferred3 to 5 years experience managing programs; experience working at a health-related nonprofit or with people with chronic illness is preferredExcellent communication skills, with the ability to speak and write in a clear, thorough and timely manner Experience developing and managing budgets and providing financial reportsExperience developing and managing funding proposals and reportsAbility to work independently in a fast-paced environmentHigh attention to detail, organized, resourcefulStrong written and communication skillsAbility to maintain confidentialityAbility to work within a team environmentThe ability to communicate with, supervise and empower staff and volunteers to be effective in their roles – Experience with supervising staff and volunteers preferredThe ability to work cooperatively with different types of personalities and the ability to work independently and meet deadlines consistentlyThe ability to attend and work evening and weekend events for programming, fundraising and volunteer activitiesExperience utilizing a database, Excel spreadsheets, client-based management system.Commitment to Candlelighters program’s goals and missionMust have own vehicle, valid driver’s license for state of residency and personal auto liability coverage for transportation to various locations around Portland, SW Washington and occasional travel throughout Oregon as needed. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS OF THE POSITION:Duties are primarily performed in an office environment and require the ability to use a computer keyboard for extended periods.Also required is manual and physical dexterity that allows for the performance of job functions, including computer use, phone use, copying, filing, and faxing.The position requires travel within the city and occasionally throughout the state.May involve exposure to severely ill children.May involve exposure to upset, severely traumatized or emotionally disturbed children, adolescents and families. Involves time in excess of routine schedule, including evening/overnight, weekend hours, and/or holidays.Requires working and providing services at locations other than program site (i.e., restaurant, café’, hospitals, etc.,) and may, therefore, be exposed to environments not under agency control.Ability to pass Oregon Health Sciences University background checks, volunteer education and exams.  Ability to perform basic math and speak, hear, read and write English.  Occasionally move up to 20 pounds.COMPENSATION:Salary to commensurate with education and experience. This is a full-time, exempt position at least 40 hours per week. Candlelighters For Children With Cancer benefits package includes, 12 paid holidays per year, generous PTO, 75% employer paid health, vision and dental benefits, employer paid life and disability insurance and a retirement plan with employer match. HOW TO APPLY:If you love the idea of creating and executing meaningful programs for families battling pediatric cancer and would like to become our Programs Manager, kindly send your resume and cover letter. Please address your cover letter to Jackie Groah, Executive Director and include in your cover letter why you desire to work for the mission of Candlelighters For Children With Cancer.