Director of Housing Services

From Homelessness to Housing
We are Transition Projects
We provide individuals with the services, resources, and tools they need
to end their homelessness, secure housing, and maintain that housing.
Each year, we assist more than 10,000 people experiencing homelessness.
Transition Projects seeks bright, driven people who are passionate about
social justice and who want challenging career opportunities that
deliver personal and professional fulfillment. Our dedicated and
energetic employees provide essential services to a marginalized,
vulnerable population. We take pride in making a difference in the lives
of so many every day!POSITION DESCRIPTION
Position: Director of Housing Services
Supervisor: Senior Director for Programs
Location: East Portland Offices & Montavilla (varies)
Hours: Full time, Exempt (weekends and evenings as needed)
Salary: DOE/Q
Benefits: Competitive Benefits Package GENERAL RESPONSIBILITIES
The Director of Housing Services is responsible for overseeing and
supporting the agency’s housing services; these programs directly help
people experiencing homelessness find and retain safe, stable housing.
The Director provides vision, support, and guidance for service delivery
of all housing programs, including housing placement, housing
retention, veterans, and quality assurance. As a member of the agency’s
senior leadership team (SLT), provide program development, oversight,
and supervision. Formulate programmatic budgets, oversee program
expenditures, and ensure programmatic quality. Assure service contract
and regulatory compliance. Coordinate service delivery in close
coordination with agency programs, funders, and community partners.
Engage in and support agency equity and inclusion initiatives and
strategies. This is a salaried, exempt, unrepresented full-time
position. SPECIFIC RESPONSIBILITIES:
A. SUPERVISION:
– Provide day-to-day leadership, supervision and support to the housing
department managers and teams. Ensure competency, quality services,
employee engagement, and implementation of consistent equitable program
policies and procedures.
– Coordinate and facilitate team meetings, retreats and other recurring staff events.
B. PROGRAM OVERSIGHT:
1. Oversee the delivery of the agency’s housing programs funded by HUD, JOHS, STRA, OHA, SSVF/VA, and private funders.
2. Direct, monitor, and evaluate all program operations, working
directly with the senior leadership team to ensure program outcomes are
understood and achieved, regulatory compliance standards are met,
budgets are maintained, and timely,
accurate and thorough documentation occurs.
3. Assist in the preparation and implementation of the housing program
budgets and oversee expenditures for all program and grant budgets.
4. Develop programs, capacities, policies and procedures to meet the
needs of Transition Projects participants and fulfill contractual
obligations. Support and develop quality assurance plans.
C. COMMUNITY ENGAGEMENT:
1. Establish and maintain positive and productive partnerships with
local providers, community partners, contract stakeholders, and others
within the community.
2. Coordinate with other agencies that provide related services for
Transition Projects program participants, and assure proper working
relations between and among staff and programs.
3. Work with senior leaders and managers to evaluate/assess community
and agency needs to develop appropriate programs and services.
4. Represent the agency to businesses, media, other agencies, and community groups as appropriate and needed.
D. GENERAL:
– Provide support to the Senior Director of Programs, including
attendance at public meetings, completion of special projects, and other
tasks as needed.
– Engage in and support agency equity and inclusion initiatives and strategies
– In coordination with other senior leaders, identify potentially
beneficial services that could be made available to Transition Projects
program participants and coordinate the design of new programs to
include methodologies, outcomes, evaluation plans, and relevant
partnerships.
– Attend Board meetings when requested and report on the state of
housing programs. Submit monthly program report for Board meetings.
– Oversee facility operations for two service locations; ensure maintenance, custodial, and general office needs are met.
– Other duties as assigned. MINIMUM QUALIFICATIONS
The successful candidate will be highly autonomous, comfortable leading,
passionate about helping those in need, strong in written and verbal
communication, and capable of thriving in a team-based environment that
embraces communication and joint problem solving. Among other things,
the position also requires the following minimum qualifications:
1. Bachelor’s degree in a relevant field (for example: public
administration, public health, social work, nonprofit management, or
business administration). Master’s degree preferred.
2. Minimum five years of experience in nonprofit social services including at least three years of management experience.
3. At least one year experience working with people who are homeless or
low-income or who have issues with chemical dependency, mental health,
domestic violence and/or sexual assault.
4. Demonstrated ability to work independently. Ability to appropriately
assess a situation and take corrective action as necessary.
5. Knowledge of services available to low-income and homeless persons in
Multnomah County through Transition Projects and other agencies or the
demonstrated ability to obtain such knowledge.
6. Demonstrated ability to provide crisis intervention and to follow procedure in crisis situations.
7. Excellent written and verbal communication skills. Good computer
skills. Familiarity with web-based data collection programs.
8. Bilingual English/Spanish preferred.